Terms and Conditions
|
|
|
|
|
|
|
|
Staffing |
|
All staff must be booked for a minimum of 3 hours + travel time. Time requirements will be determined by Little Piggy in consultation with host / planner. Adequate staffing is important to ensuring a seamless event. We will consult with you at time of booking to establish the correct number of staff. |
|
Rentals Unless otherwise stated, rentals of dishware, glassware, linens, tents, dance floors, delivery of rentals are not included. We can arrange rentals on your behalf. A 20% service charge will be added to the cost of the rentals. Prices do include all chafing dishes, bowls, platters, trays, serving dishes and utensils for staffed events If your venue has its own plates and cutlery a dishwashing fee may be applied
|
Pickups and Deliveries
Minimum order for delivery is $125 (before tax) in the city of Victoria for deliveries Monday - Saturday; and $500 on Sundays
Delivery - We deliver between 830am and 4pm Monday to Friday and between 10am -4pm on Saturday. If you need delivery outside of these times, we can normally accommodate special requests, may be subject to a small additional fee.
A small delivery fee applies to orders under $500. Scheduled pick ups, special deliveries and deliveries to locations outside the city of Victoria are subject to additional fees, usually between $5-$30 depending on time of day, day of the week and distance.
Please provide at least 24 hours notice for catering orders. If you are unable to provide 24 hours notice, we will work to accommodate you, but can not guarantee availability.
Reuseable equipment use may be subject to a deposit and for locations outside the city of Victoria, a pick up fee. Equipment will be picked within 1-2 business days unless an alternate arrangement has been made. It is the clients responsibility to ensure equipment is available for pick up. Equipment that is not returned may be subject to a replacement charge.